"Fair Go" Case in Te Awamutu

Tim Sullivan of Computer Aid explains his analysis of the computer files to Fair Go presenter Simon Mercep.

A suspected case of fraudulent computer sales in Te Awamutu will feature on television's Fair Go programme tonight (TV One, 7:30pm).

The story centres around Anne Marie Leatham, a local woman who bought a computer package on hire purchase from a door-to-door salesperson in 2001. In May 2003 Anne Marie enlisted the help of budget advisor Bruce Owen of Kainga Aroha Household Budget Service. Mr Owen became suspicious of both the hire purchase agreement and the computer itself.

Upon further investigation Mr Owen discovered files on the computer which pre-dated the purchase, indicating that the computer was not new (contrary to the sales agreement).

The computer was taken to local firm Computer Aid who discovered more evidence of previous ownership, including files which were of a sensitive nature such as academic records from a Waikato primary school.

Bruce discusses the case with Anne Marie for the Fair Go camera.

There was also concern over details of an insurance policy sold with the hire purchase arrangement, although this turned out to have been a clerical error rather than deliberate deception.

After repeated requests for an explanation were ignored by the sales company, Mr Owen eventually approached Fair Go who agreed that the case warranted immediate coverage.

Mr Owen says consumers should be very wary about making large purchases from door-to-door salespeople. He also points out that buyers have seven days after signing a contract to change their mind.

For further information or free advice about any aspect of this story, please contact Bruce Owen at:
Phone (Kainga Aroha): 07-871-6506
Website: www.teawamutu.net/ka